HotSchedules: Scheduling More Than Restaurants

Over the last ten years, HotSchedules has continued to double the number of restaurants we service each year.  Now, as we celebrate our first decade of growth with over 4,400 accounts worldwide we are beginning to see greater adoption by other industries.  Markets we are gaining interest from include healthcare facilities, hotels, grocery stores, casinos, valet companies, retail chains and other businesses with dynamic scheduling needs. Though restaurant employee scheduling is where we made our name, our workforce management system is designed to cater to any business with flexible scheduling needs.

Online labor scheduling has become a necessity for growing businesses that hire hourly workers who have grown up in the digital age. Our shift switching technology and text message notification features make accessing the weekly schedule less of an inconvenience and are especially useful for employees that are always on-the-go.  By switching to a web based labor scheduling system, businesses can streamline their workforce schedules and ease communication between employees and managers.  This is evident in the various healthcare facilities we work with.  The need for effective communication between healthcare workers and their supervisors is critical to maintaining a well-organized staff and ensuring patients get the quality of care they deserve. Actively communicating with your staff creates a more reliable team environment and results in greater customer, or in this case, patient satisfaction. 

HotSchedules’ online employee scheduling system offers a user-friendly employee portal for viewing schedules, trading shifts, and requesting time off. Its counterpart, the manager portal, includes tools for easily creating schedules, approving and denying shift trades, reviewing requests for time off, and evaluating staff availability. By using our schedule templates or advanced forecasting, managers will reduce scheduling time by up to 75%, alleviating stress and preventing communication breakdowns between managers and staff. In industries such as healthcare where employee retention is crucial for development, focusing on your employees will ultimately result in increased patient satisfaction.

With the help of HotSchedules, you can create flexible and effective schedules, improve communication, and create a better work-life balance for employees and managers no matter what size your business is.