And the Keepin' it Hot Award Goes To...
HotSchedules Wednesday, July 21, 2010 at 4:52PM ... Amy Castner!
Each quarter at HotSchedules, we recognize an employee who's been going above and beyond to do outstanding work for our customers -- we call it our "Keepin' it Hot" award, and this time around, the honor goes to the amazing Amy Castner. Check out our interview with Amy to get to know her better, and be sure to come back to the blog as we'll be introducing you to a different HotSchedules employee every month!
What is your role at HotSchedules, and what does your day-to-day workload entail?
I'm a Support Services Technician, so I field support calls and emails, troubleshoot and investigate issues for clients. The majority of the cases I work with involves training our users on proper use of the software.
How long have you been at the company?
I have been at HotSchedules for one year as of August.
What was your professional or academic experience before HotSchedules?
I have a BS in Communications from the University of Texas with a focus on Radio, TV and Film production. I have a pretty varied professional background, which includes having worked as Executive Assistant in Development at a TV production company in Hollywood, as Sales and Acquisitions for Web services in the Real Estate industry, and as Director of Operations/Producer/Editor for a small HD Video Production Company in San Diego. Oh, and I was an assistant manager at Amy’s Ice Creams and a server at Scholz’ Biergarten, too. ;)
