Announcing HotSchedules Community & Social Support!
Justin B. Wednesday, June 9, 2010 at 11:34AM As you know, we are very passionate about offering excellent support and service to our clients and partners, and that requires two-way communication. Our new addition of HotSchedules Community Forums is a way for us to broaden reach to those that need help or have ideas about how to make HotSchedules better. As more and more of our users look to online social tools to connect with the things that are important to them, we knew we needed to look into ways we could use those tools to be of better support to you — whether it’s via Facebook, Twitter, or in our new community portal.
What we found is a powerful platform that combines the ever increasing social web with customer service. Enter GetSatisfaction, a widely popular tool used to organize and enhance communication with product and service users.
You can visit the forum at http://forums.hotschedules.com or by clicking the link at the top of your page when you login:
